Panoramic Consulting participates in the industry dialogue that is shaping how we approach Patient & Family Experience. We stay current with trainings & conferences sponsored by thought-leaders in Patient & Family Experience. In a space of healthcare that is rapidly redefining itself we align with industry-leading organizations to stay on the forefront of P&FE research, best-practices & new innovations. 

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Panoramic Consulting...Manage Perspective / Impact Perception

A variety of training methods are used to ensure all levels of the organization understand expectations, behaviors and accountability. We help managers understand what motivates their teams to embrace updates and refreshes in workflows and processes, and provide both lead and lag metrics for them to use as they implement the changes.  

MANAGE PERSPECTIVE / IMPACT PERCEPTION

TRAIN & IMPLEMENT 

Panoramic Consulting helps impact Patient & Family Experience through a collaborative process that includes:

ASSESSment & ANALysis

Partnership allows for customized services for our clients. We spend time with all levels of your organization and your team to get a true assessment of the current situation, review data & metrics to understand current outcomes and get a clear understanding and definition of the issues to be addressed. Incorporating DMAIC principles helps us perform a disciplined look at your organization
 

  Helping healthcare organizations Define, Communicate, Measure & Improve

  • Team Culture

  • Patient, Family & Customer Experience

  • Employee engagement & performance 

  • Physician & provider engagement 

  • Service delivery

Our focused partnership with our clients helps us recommend the most appropriate direction & use of resources.  There is no one-size fits all approach, but there is a way to use credible best-practices that best fit based on your organization’s needs and the engagement level of the team. Working with front-line leaders we improve adoption and adherence of improvement direction 

EVALUATE, correct,  IMPROVE

DEFINing BEST PRACTICES

Continuing to use the principles of DMAIC we help you define measures, correct actions and/or adjustments needed to sustain the improvements or course-correct.  Continual partnership with our clients offers unique and effective outcomes that will lead to long-term success and sustainability.